We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed at our fulfillment center within 1-2 business days after payment confirmation. Our team ensures that each item undergoes quality checks before being securely packaged to withstand transit. Whether you're updating your everyday essentials or adding statement pieces to your collection, we prioritize both speed and protection in our shipping process.

Processing typically takes 1-2 business days, excluding weekends and holidays. Delivery timelines vary based on your location and selected shipping method. Domestic orders generally arrive within 5-10 business days after dispatch, while international shipments may require 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates, but we proactively monitor all orders to minimize disruptions.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

These rates apply to most destinations we serve. For expedited services or special circumstances, please contact our support team before placing your order.

Currently, we ship to over 30 countries across North America, Europe, and select Asian markets. During checkout, our system will automatically verify if we can deliver to your address. Some remote locations or areas with customs restrictions may require additional handling fees or be ineligible for service. We continuously evaluate our network to expand coverage while maintaining reliability standards.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and a direct link to monitor progress. Our system integrates with major carriers to provide real-time updates on delivery status. If you haven't received tracking information within 3 business days of ordering, please check your spam folder or contact [email protected] for assistance.

While we work with reputable carriers, occasional delays due to weather, customs, or logistical challenges may occur. If your package hasn't arrived within 5 business days of the estimated delivery date, please email [email protected] with your order number. We'll immediately initiate a trace with the carrier and keep you informed throughout the resolution process. For lost shipments confirmed by the carrier, we offer replacements or refunds at your discretion.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and vary based on product value and category. We declare all packages at actual purchase price and cannot mark items as "gifts" to avoid fees. For accurate estimates, we recommend consulting your national customs office before ordering.